Operations & Business Management

Latest Headlines

Latest Headlines

High turnover among Medicaid directors

Since January 2014, at least 23 Medicaid directors have left the job. Median tenure falls between two and three years, compared to 3.2 years for state school superintendents and roughly 10 years for...

New ways to think about hospital-physician engagement

Guest post by Kenneth H. Cohn, a general surgeon and CEO of, who works with organizations to engage doctors to improve clinical and financial performance A recent...

Alternative quality care contracts can be 'backbone' for payment reform

The alternative quality care contract that Blue Cross Blue Shield of Massachusetts has had in place since 2009 could serve as a payment reform "backbone" for other insurers as they increasingly reward quality, efficient care, according to a new report from Avalere Health.

ACO lessons from an early adopter CEO

As value-based payment models continue to pick up steam, Sheila Fusé, CEO of Primary Partners, LLC, one of the first accountable care organizations (ACOs) to form, shared her insights at the 2015 OPEN MINDS Performance Management Institute event, according to an executive briefing on the Open Minds website

Affordable Care Act, SGR fix hot topics at Federation of American Hospitals conference

One day after outgoing Federation of American Hospitals Chairman David Vandewater urged healthcare executives at the group's annual policy conference to appeal to Congress on behalf of hospitals, legislators took the stage to tell the audience what their policies--and respective parties--are doing for the industry.

How King v. Burwell could impact insurers' rate filings

In a  letter to the Department of Health and Human Services Secretary Sylvia Mathews Burwell, the American Academy of Actuaries urged the agency to take proactive steps to mitigate a Supreme Court ruling that would eliminate federal subsidies.

Best and worst hospital rankings often conflict, confuse consumers

Four of the most popular ratings systems for hospital quality are often at odds, potentially confusing patients, according to an analysis published in Health Affairs.

How Aetna's Bertolini embraces mindfulness to improve company culture

Since Mark Bertolini became CEO of Aetna in 2010, he has made several unconventional moves, offering free yoga and meditation classes and raising the incomes of the company's lowest-paid employees by as much as 33 percent. The changes have transformed Aetna into one of the country's most progressive companies.

Texas nurse who contracted Ebola sues hospital chain

Nina Pham contracted Ebola during the care she provided to Thomas Eric Duncan at Texas Health Presbyterian Hospital Dallas last year, and is now suing the parent company for the damaged she suffered. 

HCA subject of whistleblower suit

A former employee Hospital Corporation of America, Inc., the large publicly-traded hospital operator, accused the organization of engaging in unnecessary surgeries in a whistleblower lawsuit, the  Wall Street Journal  has reported.