Marketing & Patient Relations

Latest Headlines

Latest Headlines

Honest feedback can improve the patient experience

Patients are looking for a doctor who's competent, caring and attentive, writes Greg A. Hood, M.D., an internist in Lexington, Kentucky, in  Medscape. His challenge to doctors: Serve your patients well, or another doctor will.

5 time-management tips for busy docs

Rushing between 15-minute patient appointments all day, doctors are also bombarded with messages from patients. It's hard to prioritize and get everything done, but you have to make time for you...

CMS adds flexibility, reduces quality reporting burden in MACRA rule proposal

In a conference call announcing its proposed rule implementing the Medicare Access and CHIP Reauthorization Act of 2015, the Centers for Medicare & Medicaid Services emphasized its desire to work in partnership with physicians in order to craft a flexible payment model that promotes quality care without placing undue burdens on practices or practitioners.

CMS releases MACRA rule proposal

The U.S. Department of Health and Human Services unveiled a proposed rule tackling the initial implementation of the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA).

Improve online physician reviews with a customer service focus

Better attention to customer service may be the best way to improve a healthcare practice's online reviews, according to study data released by Vanguard Communications, a healthcare marketing firm.

Doc shortage solution: Pharmacists prove effective in managing chronic conditions

Pharmacists could be a key element in addressing the physician shortage, but questions remain about exactly how much of the load they can--or should--carry, according to an article from UPI.

Pastoral provider licenses draw the ire of Texas medical board

People using "pastoral provider licenses" are starting to draw the attention of the Texas Medical Board.

Recent cardiology research of note for primary care practitioners

The American College of Cardiology's 2016 meeting featured several studies that should be on primary care practitioners' radar screens, according to an article in  Medscape.

Simple steps to address physician burnout

Increased patient loads and a growing administrative bureaucracy have contributed heavily to physician burnout, but practices may be able to make doctors' lives a lot easier by making some relatively minor changes, according to an article in  Physicians Practice.

4 considerations for patient experience surveys

In the next four to five years, physician practices of all sizes will likely be required to survey patients, so they should get ready now, reports Medscape.