Many patients newly insured under the Affordable Care Act carry policies with high deductibles, which brings upfront collections and price transparency issues center stage.
A widely accepted protocol for delivering bad news, known as "SPIKES," may not be the best approach to use with most patients, according to a new study in the Annals of Oncology.
When I think collectively about the doctor's visits I've ever had, I'd say 10 percent of the time I've spent in exam rooms involved some sort of physical doctoring--examinations,...
Guest post by Nancy Cawley Jean, senior media relations officer for Lifespan health system in Rhode Island. Back in 2011, I wrote a Hospital Impact post about why doctors should be careful when...
The patient-centered medical home may not be as effective in improving quality care and lowering costs as hoped, according to a new study published in the Journal of the American Medical Association.
Although practices handled the relatively low volume of newly insured health-exchange patients smoothly at first, some offices struggle to keep up with verifying new enrollees' coverage, according to Kaiser Health News.
Ken Hertz, consultant with the Medical Group Management Association, confessed in a recent article for Monthly Prescribing Reference that even he misses doctors' appointments. Using his unique insights from both sides of the issue, Hertz offered three tips to keep your no-show rate as low as possible.
Last week's column focused on some of the ways healthcare has changed since the days of Marcus Welby, M.D. This week's issue of FiercePracticeManagement has a similar theme with many stories...
For better or worse, online ratings are a more prevalent factor in how patients choose doctors, according to research published in the Journal of the American Medical Association.
Traditionally, many practices close during lunch hours--precisely the time when many patients get a break to call or come in for an appointment. So if your practice is looking to "expand" its availability to patients, adding lunchtime hours may be a great starting point to boost patient satisfaction without adding overhead, according to an article in Medical Economics by William Manard, M.D.