Tag:
wait time
Latest Headlines
Latest Headlines
Get to the heart of patient satisfaction with better communication
Deb Beaulieu
Last week, I wrote about the importance of patient satisfaction , among other things, in protecting a practice's bottom line. But "patient satisfaction" is one of those topics
Red tape, surgeries slow down average wait time
As FiercePracticeManagement has reported previously, long wait times are among patients' top complaints in going to see the doctor. But patients in some parts of the country are more likely to be
Study: Most patients satisfied, give docs benefit of the doubt
While the mainstream media may lead one to believe that the majority of patients are angry and dissatisfied with the service they get from their doctors, a new study reveals that almost all patients
Patients' peeves consistent across borders
About two-thirds of patients worldwide are dissatisfied with their doctors, according to two recent studies from data analytics software developer SSI and market research firm The Research
Avoid rather than pay for delays
One of the latest debates in physician practice circles is whether doctors should compensate patients for excessive wait times in the office, as highlighted by a recent article from CNN and ensuing
Five tips to cut patient wait time
The average time patients spend waiting to see a health provider is 22 minutes, and some waits stretch for hours, according to a 2009 report by Press Ganey Associates, a healthcare consulting firm
Patients skip care when ER waits drag on
When your ER waiting room backs up so much that you have to "board" patients, your hospital may risk losing patients--those who leave without treatment--and revenues. Researchers at the University of
Is ER text messaging service just a marketing ploy?
I have to admit that MetroWest Medical Center's text messaging service is pretty slick. I texted them last night at 11:48 p.m. and within seconds received a text message with average emergency room
EDs share strategies for slashing wait time
Thanks to revamping the way it handles emergency care, Parkland Memorial Hospital in Texas expects to boost its ED visits by one-third in the coming year, reports the Dallas Morning News. Most of the
How should hospitals deal with long waits?
Hospital officials at Dallas' Parkland Memorial Hospital say they need more beds to handle the excessive number of patients who need care. They have their fingers crossed that a bond measure on the
