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Latest Headlines

Latest Headlines

CCOs manage growing role in heavily regulated healthcare industry

Chief compliance officers can help heavily regulated hospitals manage risk and regulatory landscape in an ever-changing healthcare industry, according to new PwC findings.

3 crisis management tools to protect hospital reputations

Reputation plays a key role in consumer preference when it comes to acute care hospitals, author Susan Neisloss wrote in a recent  Hospitals & Health Networks  article. To preserve your hospital's reputation, she suggested three elements to a crisis management plan.

Nursing staffs tap mobile devices, Internet resources for workplace needs

Nurses increasingly rely on mobile devices and the Internet for work needs, with 65 percent using a device at work and 95 percent of healthcare organizations supporting online devices for clinical consulting and accessing information, according to a new survey.

4 tips to tackle cold and flu season

Cold and  fl u  season can make for a lot of extra work for practices, but by planning ahead, your office can take care of patients' seasonal needs more efficiently and with less stress. 

5 healthcare marketing lessons from the ALS ice bucket challenge

I first learned about the ALS ice bucket challenge earlier this month when a friend posted a video of herself on Facebook accepting the challenge in honor of Peter Frates, credited by many as the...

Why hospital leaders should use Twitter

By Kent Bottles As a physician executive who teaches population health, consults with hospital systems and gives keynotes on disruptive technologies, I keep track of all the consequences of the...

Get stronger by thinking beyond yourself

During the past week or so, many of you reading likely dumped a bucket of ice water over your head, on camera, to help raise donations and awareness about amyotrophic lateral sclerosis (ALS). And chances are actor Robin Williams' death from apparent suicide stopped you in your tracks when the news broke Monday evening.

How to make online reviews work for you

Online review sites are problematic for physicians in many ways, from providing consumers with a skewed representation of a practice to outwardly fraudulent posts. In most cases, physicians have little recourse for combating potentially damaging posts, so they must actively solicite enough positive feedback to overshadow the bad.

Old-fashioned marketing technique brings in targeted patients

In an age where social media engages new customers and Internet advertising targets younger users,  MLive  reports a handful of Michigan hospitals now use an old-fashioned marketing technique to bring in new patients: billboards.

How hospitals can harness social media to help people

It's no secret that people take to social media when they have a complaint. It's been said many times that brands need to be in social media, because even if the brand isn't out there, people can still mention it, in both good and bad ways. Hospitals are no exception to this rule.