Although jokes at the expense of doctors and hospitals aren't new, researchers who looked at the popularity of the one-liners on Facebook say the study published in the Journal of Medical Internet Research provides insight into the use of social networking sites for research related to health and medicine.
Guest post by Nancy Cawley Jean, senior media relations officer for Lifespan health system in Rhode Island. Back in 2011, I wrote a Hospital Impact post about why doctors should be careful when...
By Nancy Cawley Jean Back in 2011, I wrote a Hospital Impact post about why doctors should be careful when using social media. I'm not changing my stance on the issue, but I recognize that social...
Between the Affordable Care Act and an aging population, traditional healthcare industry models face unprecedented disruptions, contributor Reenita Das writes in Forbes, and four "mega-trends" will reflect this by the end of the decade.
Last week's column focused on some of the ways healthcare has changed since the days of Marcus Welby, M.D. This week's issue of FiercePracticeManagement has a similar theme with many stories...
Now that social media has a strong presence in consumers' lives, one person's negative experience with a company easily can become a public relations nightmare as the story gets shared repeatedly across various online sites.
Health insurers need to build long-term relationships with customers--using methods that include customized outreach and data mining--to compete and thrive in today's healthcare environment, according to a white paper from Frost & Sullivan. However, health insurance marketers must address several challenges to build lasting customer relationships.
Many consumers can't get through to insurers due to long customer service wait times, so they're turning to social media--Twitter in particular--to express their complaints and criticisms. And insurers are listening, often responding directly to consumers with ways to immediately rectify the problems.
Social media can help combat chronic illness, according to a new eHealth Initiative report.
Keeping employees happy and motivated doesn't have to break the bank. A recent MonsterThinking.com post offered three free (or cost saving) ways to keep staff motivated: