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Salud Pediatrics
Latest Headlines
Latest Headlines
Facebook and Twitter: How to deal with patient complaints
As anyone who's ever worked with the public knows, it's no fun dealing with an angry customer who chooses to express his or her dissatisfaction as loudly and publicly as possible. In a medical
Social media: How do you know if it's working?
So you're using social media to try to engage your patients. How do you know if it's working? That's the question I'll be joining a group of panelists to answer on Sunday at the Cleveland Clinic's
Apply common sense
Privacy and liability concerns scare many practices away from jumping into the social media waters. But for the most part, the rules about what is and isn't OK to say to and about patients are the
Show your practice's personality
People have a tendency to think of their doctors as being almost superhuman. With our lives potentially in their hands, it's easy to forget that physicians also eat, sleep and have family lives like
