Tag:
patient relations
Latest Headlines
Latest Headlines
3 ways to improve patient experience, operations
The June issue of Consumer Reports examines patient experiences at physician offices and finds many common problems persist. Meanwhile, a study from the publication highlights ways to improve service and operations.
Study: Docs show less concern, empathy for obese patients
When it comes to biomedical communications, physicians treat all of their patients the same, a recent study from Johns Hopkins Medicine found. However, audiotaped encounters between 39 primary care doctors and 208 of their patients revealed a major difference in the amount of empathy physicians provided for overweight and obese patients compared to their normal-weight counterparts, according to researchers.
Practices have two choices to address worsening wait times
Despite increasing industry insights into how deeply patients are bothered by long waits to see a physician, the problem appears to be getting worse, according to a new Vitals Physician Wait Time Report.
Medical-legal partnerships help docs serve elderly
Emerging programs exist to help elderly patients address not only their physical but their social needs as well, leading to greater patient and physician satisfaction.
7 ways to honor lost patients
As I mentioned last week, it's not unusual for me to sit at my laptop prepared to offer some practical yet generic advice on a safe, impersonal topic and wind up sharing a deeply personal story ...
Consider the perks of praising, thanking patients
We write a lot about how physicians can deal with the downsides of patient care, from rude behavior to outright deceit . We also spend a lot of time telling you how to treat your patients better and...
3 ways to tell if patients are lying
Research shows that 28 percent of patients admit to being dishonest with their physicians--but doctors guess the number is even higher, according to a recent Wall Street Journal ar ticle. Here's how physicians can ferret out patients' fictions.
Dos and don'ts for engaging patients in social media
When discussing social media with your patients, consider passing on the following advice.
How not to handle rude patient behavior
If you ultimately decide that dismissing the patient is the best path for both of you, be sure to provide adequate notice and referral to another doctor to avoid running afoul of patient-abandonment laws.
Fierce Q&A: Prepare your practice to handle a public health crisis
To provide insight into how practices can prepare for and handle outbreaks, FiercePracticeManagement spoke to Jesse Hackell and Scott Needle of the American Academy of Pediatrics on ways to increase communication and partnership between public health and primary care pediatricians.
