Tag:
online reviews
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The case for embracing online reviews
Deb Beaulieu
Even physician reputation firm Medical Justice, Inc., has spun 180 degrees on the subject of online reviews. Sure, it took a lawsuit for the company to discontinue its
How to handle sticky social media situations
"Almost universally when speaking to physicians and healthcare administrators, social media is seen from the perspective of risk and fear," said pediatric gastroenterologist Dr. Bryan Vartabedian in
Online physician ratings biased, study finds
Patients are likely to exaggerate their opinions about physicians in online reviews, according to a new article to be presented at the Operations Research and the Management Sciences (INFORMS)
Use medical 'gag orders' responsibly
Physicians have no control over what is posted about them on online review sites, and little ability to refute negative or false information provided by patients. So to regain some control over their
Medical 'gag orders': Use responsibly
When it comes to online review sites, physicians have no control over what is posted about them and little ability to refute negative or false information provided by patients. In a move to regain
Physicians can benefit from bad online reviews
According to physician blogger John W. House, MD, there can be an upside to a lousy online review. In fact, after receiving a harsh review from a patient who complained of poor service after a
Combat bad online reviews with good communication
Compared to other businesses, physicians have a lot more at stake when consumers post negative reviews about them online. But with little legal recourse to address false or unflattering claims, it's
Chiropractor sues patient over negative online review
Some insurance companies have been starting to experiment recently with allowing their customers to rate doctors and then make that information generally available. But third-party sites to do the
