Tag:
mystery shopper
Latest Headlines
Latest Headlines
MGMA preview: Professional mystery patient tells all
If you've ever posed as or hired a mystery patient at your practice, you've likely gained valuable insights into how your office could provide better customer service, the areas in which your staff
HHS pitches 'mystery shoppers' to evaluate PCP availability
Looking to get a better idea of how long it takes patients to get new appointments with primary-care physicians and why, the Department of Health and Human Services has proposed a widespread study
