Latest Commentary

Disaster plans are a moving target: 4 areas to update

As of this morning, the snow in Boston has stopped, the travel ban has been lifted and the kids have another full day off from school. With snow totals of up to two-and-a-half feet, Blizzard 2015...

Is your physician practice reliable? (Hint: It's a yes or no question)

Of all of the qualities that are important to me with a medical office, an employer or a friend, reliability (and its cousin, trustworthiness) rank near the top. But while most people understand the "Boy Who Cried Wolf" concept as it pertains to honesty, individuals and organizations often underrate consistency as a prerequisite to reliability.

How to make the most out of employee mistakes

People make mistakes. In life, in business, it happens. The ways in which managers and organizations respond to employee errors, however, are as varied as the types of mistakes there are to make. A...

5 physician practice predictions for 2015

Making predictions is an inexact science. But a good starting point comes from something my dad used to say: The best way to gauge what the weather is going to be like tomorrow is to look out the window today. Statistically, he'd go on to explain, climate changes happen far less frequently than simply seeing more of the same. This notion applies strongly when attempting to forecast what's in store for physician practices in 2015

Embezzlement prevention: 3 tools to promote trust

You may not realize this, but one of the ways I select the articles to cover in each issue of FiercePracticeManagement is by monitoring Google alerts for keywords such as "physician...

Why the physician-patient relationship is not one-on-one

There's a coincidental theme running through a few of this week's top stories, and it has to do with the challenge of relating to patients when they're not quite themselves. Let's...

The gift you owe your patients to give to yourself

'Tis the season for wish lists. But in a rare yet crucial exception to the advice I usually give here, I'd like you to set aside the needs and desires of your patients for a moment--and...

Expert Q&A: Craig M. Wax, D.O., on physician self-care and role-modeling

As we've discussed a great deal recently, today's physicians are held more accountable than ever before for motivating their patients to behave in ways that improve their health, especially...

5 (more) ways to make your practice thrive in 2015

Last week, I offered five practice traits that appear to be common denominators for success. In truth, I had 10 in mind, but ran out of space in which to share them. But while the first batch was...

5 ways to boost your bottom line in 2015

Last week's top story, "Practices' top financial challenges of 2014 turned out to be a hotter headline than I'd predicted. Perhaps the popularity of that story speaks to the adage...