Latest Commentary

Why the physician-patient relationship is not one-on-one

There's a coincidental theme running through a few of this week's top stories, and it has to do with the challenge of relating to patients when they're not quite themselves. Let's...

The gift you owe your patients to give to yourself

'Tis the season for wish lists. But in a rare yet crucial exception to the advice I usually give here, I'd like you to set aside the needs and desires of your patients for a moment--and...

Expert Q&A: Craig M. Wax, D.O., on physician self-care and role-modeling

As we've discussed a great deal recently, today's physicians are held more accountable than ever before for motivating their patients to behave in ways that improve their health, especially...

5 (more) ways to make your practice thrive in 2015

Last week, I offered five practice traits that appear to be common denominators for success. In truth, I had 10 in mind, but ran out of space in which to share them. But while the first batch was...

5 ways to boost your bottom line in 2015

Last week's top story, "Practices' top financial challenges of 2014 turned out to be a hotter headline than I'd predicted. Perhaps the popularity of that story speaks to the adage...

Simple ways to impress (or annoy) your patients

It's the height of fall in New England, otherwise known as time to make the doctors' office circuit for non-work-related purposes. And when I interact with physician practices, on behalf of...

3 ways to make teamwork a reality rather than illusion

Healthcare buzzwords come and go, but if the collective comments of nearly every leader I've spoken to over the past year or more are any indication, the notion of team-based care is here to...

MGMA14: Look through the windshield rather than rear view mirror

As I shared last week, I'm reporting on this year's Medical Group Management Association (MGMA) annual meeting from the other side of the country. While I can't say that I miss the long...

MGMA awards offer lessons on winning big, even outside of Vegas

This week, the Medical Group Management Association (MGMA) recognized several of its members for excellence in medical practice management with a series of awards. The recipients' achievements...

Practice tip: 3 ways to break out of workday ruts

Chances are that no matter how passionate your clinical, administrative and support teams are about the work they do every day for your practice, they're vulnerable to getting stuck in the...