Latest Commentary

Physician satisfaction: Adapt to the system or break free?

May 15, 2013 | By
With new challenges seemingly at every turn, it's easy to get caught up in lamenting problems. But if you look at most situations a different way, you can usually just as many potential...

Management tip: Open windows in work-life walls

May 8, 2013 | By
As much as I love the comfort of working from my home and the freedom to set my own hours, there've been moments over my past three years as a freelancer I've missed the office environment....

4 take-home tips for motivational interviewing

May 1, 2013 | By
At my house, I have one key rule: Do what I say now. We'll talk about why later. The five- and six-year-old don't always follow it, of course, but the point is that our home is not a...

How to negotiate with payers, hospitals and patients

April 24, 2013 | By
The ability to negotiate is an important business skill. In a medical practice, you need it to reach deals with payers, to hire the best-qualified physicians and staff, and sometimes even to get...

More than survival: Coping with the aftermath of trauma

April 17, 2013 | By
There may never come a day when we don't get chills thinking about it, or worse. On Monday, April 15, 2013--Patriot's Day in Massachusetts--an event that has inspired lifelong dreams for...

Beyond words: How to listen with your senses

April 10, 2013 | By
"You're not yistening to me!" My four-year-old daughter, who is still working on enunciating her L's, launches this complaint often. Though it's all-too-easy for me to focus on...

WebMD medical director: How practice leaders can thwart physician burnout

April 2, 2013 | By
As FiercePracticeManagement reported previously, a 2012 survey published in the Archives of Internal Medicine found that nearly one in every two U.S. physicians has experienced at least one symptom...

High- and low-tech ways to avoid multi-media rejection

March 27, 2013 | By
This week's column was inspired, in part, by a snippet of one of my all-time favorite movies: "He's Just Not That Into You." Here is the quote, spoken by Drew Barrymore, who plays...

7 ways to honor lost patients

March 19, 2013 | By
As I mentioned last week, it's not unusual for me to sit at my laptop prepared to offer some practical yet generic advice on a safe, impersonal topic and wind up sharing a deeply personal story...

3 must-read stories for practice managers

March 13, 2013 | By
I have a confession to make. As much as I harp on work-life balance and boundaries, I personally subscribe to neither. My work is about healthcare. Health is essential to life. Every day, I think...
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