Lessons from outside-the-box medical practices

When we hear the terms "doctor's office" or "medical practice," most of us probably picture rows of generically upholstered chairs, pastel-hued reception counters, exam...

Is your practice culture well-defined?

Unlike in years past, this summer I went on vacation--in the respect that I actually left town at least--albeit with some work in tow. It wasn't getting up early to write a few mornings that was...

Why adaptability must be part of your practice strategy

Much of this week's issue of FiercePracticeManagement focuses on evolution--of patients, healthcare organizations and the tools at their disposal--to adapt, re-strategize and update themselves...

Exploring the ethics of alternative practice models

You've heard about farm-to-table restaurants. But what about a farm-to-examining table medical practice? The latter is essentially how one might describe Ethos Health, a primary care practice...

3 truths about making tough decisions

Decision-making is exhausting. Whether partnering with patients to make medical choices or making business decisions for your practice, the best answer is rarely obvious. There are almost always...

4 ways to use dress rehearsals in your practice

Last week, we talked about the value of critiquing our own performance, both individually and as a group. I use this tactic in my non-professional life, too, reviewing the mental game footage of the...

How honest reflection fuels performance

How often do you walk out of an exam room, a meeting with your board of directors or interaction with an employee and take the time to ask yourself, "How could that have gone better?"...

Two physician-patient relationship factors that transcend time

Almost every business, regardless of the industry, is about relationships. It doesn't matter whether the business is making widgets or washing cars; our society depends on people helping one...

Quest for compliance: 3 ways practices can help patients do the right thing

I could have dreamt it, but am nearly positive I could hear the surgical team chatting for a few moments of my 90-minute wrist surgery earlier this year. I had a nerve block preventing any feeling...

3 ways physicians can balance work and relationships

About a week ago, I bought the first bicycle I have owned in almost 20 years. And it wasn't because I'm known for my grace on wheels. Mostly, I decided to start riding because it's an...