Healthcare consolidation may be picking up more than ever, but that doesn't mean being part of a large group works out for every physician. On the coast of Maine, for example, nearly 90 percent of practicing physicians are being managed under medical groups such as Appledore Medical Group, Core Physicians in Exeter and Wentworth Health Partners in Dover; but for various reasons, many physicians who join such organizations opt not to stay, according to an article from Seacoastonline.com.
Of all of the qualities that are important to me in order to maintain a relationship with a medical office, an employer or a friend, reliability (and its cousin, trustworthiness) rank near the top. But while most people understand the "Boy Who Cried Wolf" concept as it pertains to honesty, individuals and organizations often underrate consistency as a prerequisite to reliability.
Think about it this way: If you come through in fulfilling peoples' needs and expectations even 90 percent of the time or more, it's not substantially better than zero. That may sound harsh. But without a crystal ball, how are people to know if any given instance represents one of the nine times they can count on you or the one that they can't? Therefore, any margin of uncertainty can be bad for business.
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